As soon as your order is ready to be dispatched from our warehouse, we will send you an Order Dispatched Confirmation email informing you that your order is accepted and ready to be shipped: this email includes a Track & Trace link. Clicking on this link you will be redirected to our shipping partner’s webpage, where you can follow the status of your parcel. It may take up to 24 hours upon receipt of your T&T link before the first tracking data is available. Your package will be delivered to your door by UPS. Enter the tracking number for your shipment in the Tracking or InfoNotice Numbers field, and select the Track button. This will take you to the Tracking Summary page. When you track your shipment, you'll know the exact date to expect it.

If you are not home when the first delivery attempt is made your parcel will be taken to the nearest UPS Access Point™ for you to collect. The driver will leave a UPS InfoNotice® with details of where your parcel has been taken. Most UPS Access Point™ Locations are open late in the evenings and at weekends to make it easy for you to collect. Please take your UPS InfoNotice® with you to collect your parcel.